Medical Cannabis in Canada

The first step is to meet with a healthcare professional. This can be your family doctor, nurse practitioner, or a physician at a specialized cannabis clinic. During this consultation, your HCP will assess whether medical cannabis could be appropriate for your situation. If you don’t have a family doctor, many clinics offer virtual or in-person assessments (for example, through the platform MyMedi.ca, you can book an appointment via HelloMD).  

If your HCP determines that medical cannabis is suitable, they will complete a Medical Document, which is Canada’s version of a prescription for cannabis. This document specifies the type and amount of cannabis you are authorized to use. Unlike recreational cannabis, medical cannabis requires this formal authorization to ensure your care is supervised.  

Your HCP will send the completed Medical Document directly to a federally licensed seller, such as MyMedi.ca, usually by secure fax or mail. At the same time, you will need to register with that licensed seller, either online or by submitting a registration form.   

Once your documentation is received, the licensed seller typically processes your account within 1–2 business days. You’ll then be contacted, usually by email or phone, confirming that your account is active, and you can begin placing orders

With your account approved, you can order medical cannabis products directly through the licensed seller’s portal. Options may include oils, capsules, sprays, topicals, and dried flower. Some licensed sellers, like MyMedi.ca, also provide access to trained staff and pharmacists who can answer product questions, offer education on safe use, and provide general support. This can be particularly helpful for patients who are taking multiple medications or have more complex care needs.